When Barbara Cohn Berman Talks…Governments Listen

When Governments ListenTwo exciting events have happened recently for Barbara Cohn Berman (LF 1980):

She’s the recipient of this year’s American Society for Public Administration’s Harry Hatry Lifetime Achievement Award. The honor is presented to an individual whose career in public service and outstanding work in performance measurement have made a significant contribution to the practice of public administration.

And her latest book is just out:  When Governments Listen: Moving Toward Publicly Engaged GoverningIt is an account of her work with 70 local and county governments in the U.S. and Canada, encouraging them to listen to the public in new ways that led to non-confrontational  dialogue and changes in policies, practices, measures and attitudes.  Readers are calling it “inspiring.”

Barbara Cohn Berman is Vice President of the Fund for the City of New York and founding director of the Center on Government Performance in the National Center for Civic Innovation.

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